Legal notice

At 360 Express Auto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, create an account, or communicate with us.

By using our website, you agree to the practices described below.

INFORMATION WE COLLECT

When you visit our store, we may automatically collect certain device and browsing information, including:

IP address
Browser type
Device type
Operating system
Referring URLs
Pages viewed
Products viewed
Time spent on pages
Date and time of access

When you place an order or create an account, we may collect:

Full name
Billing address
Shipping address
Phone number
Email address
Payment details (processed securely by third-party providers)
Order history
Vehicle fitment details submitted by you
Product preferences
Communication records

HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill orders
Provide shipping and delivery updates
Verify payments and reduce fraud
Communicate regarding customer service requests
Process returns and exchanges
Improve website performance and shopping experience
Personalize products and recommendations
Send promotions, offers, and store updates
Comply with legal obligations

SHOPIFY PLATFORM & PAYMENT PROVIDERS

Our store is hosted on Shopify, which provides the e-commerce platform used to sell our products and services.

Payment information is processed securely through Shopify and its integrated payment providers, including payment gateways such as:

Shopify Payments
PayPal
Shop Pay
Apple Pay
Google Pay
Credit/debit card processors

We do not directly store full credit card numbers on our servers.

Payment providers may collect and process your information according to their own privacy policies.

COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

Keep products in your cart
Remember preferences
Identify returning visitors
Measure ad performance
Improve site speed and functionality
Track conversions
Support abandoned cart recovery
Personalize marketing campaigns

Third-party tools may include:

Shopify analytics
Google Analytics
Meta Platforms Pixel
Remarketing and advertising partners
Product review applications
Customer support chat applications

You may disable cookies in your browser settings, but certain website features may not work properly.

EMAIL & SMS MARKETING

If you opt in, we may send:

Order confirmations
Shipment notifications
Customer support updates
Promotions
Restock alerts
Limited-time offers
Abandoned cart reminders

SMS TERMS

By subscribing to SMS notifications from 360 Express Auto, you consent to receive automated text messages related to your account, orders, and promotions.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us through our website.
We do not sell your phone number to third parties.

THIRD-PARTY APPS & SERVICE PROVIDERS

We may share necessary information with trusted service providers that help operate our store, including:

Payment processors
Shipping carriers
Fraud prevention tools
Inventory systems
Email marketing platforms
SMS providers
Customer support tools
Analytics providers
Review platforms

These providers only receive the information necessary to perform their services.

DATA RETENTION

We retain order and account information for business, tax, fraud prevention, warranty, and legal compliance purposes unless you request deletion where legally permitted.